Browse the October 2026 schedules for our internationally recognised retail banking qualifications, from entry-level certifications to executive leadership programmes. The Affiliate International Retail Banker tutorials are on Wednesday afternoons, Associate International Retail Banker tutorials are on Thursday afternoons and the Certified International Retail Banker programme tutorials are on Friday afternoons.
| Date | Time UTC+1 | Module | Tutor |
|---|---|---|---|
| Weds 14 Oct | 3pm | Introduction to Retail Banking | Dr. Ronan Lynch |
| Weds 21 Oct | 3pm | Ethics and Customer Trust | Stuart Harle |
| Weds 28 Oct | 3pm | Customer Management I | Stuart Harle |
| Weds 4 Nov | 3pm | Marketing | Carlos Wanderley |
| Weds 11 Nov | 3pm | Sales Techniques & Building Relationships | Carlos Wanderley |
| Weds 18 Nov | 3pm | Profitable Propositions | Stuart Harle |
| Wed 25 Nov | 3pm | Payments | Stuart Harle |
| Weds 02 Dec | 3pm | Operations and IT | Stuart Harle |
| Weds 09 Dec | 3pm | Risk Management I | Dr. Essam El Mallakh |
| Wed 16 Dec | 3pm | Retail Credit Risk I | Dr. Essam El Mallakh |
| Date | Time UTC+1 | Module | Tutor |
|---|---|---|---|
| Thurs 15 Oct | 3pm | Advanced Customer Management | Stuart Harle |
| Thurs 22 Oct | 3pm | Operations & IT II – Change the Bank | Stuart Harle |
| Thurs 29 Oct | 3pm | Understanding MSMEs to Help them Succeed and Grow | Stuart Harle |
| Thurs 05 Nov | 3pm | Fintech Journeys | Carlos Wanderley |
| Thurs 12 Nov | 3pm | Fintech Revolution | Stuart Harle |
| Thurs 19 Nov | 3pm | Sales Management | Carlos Wanderley |
| Thurs 25 Nov | 3pm | People Management | Carlos Wanderley |
| Thurs 03 Dec | 3pm | Product Management | Carlos Wanderley |
| Thurs 10 Dec | 2pm | Collections & Recovery | Stuart Harle |
| Thurs 17 Dec | 2pm | Retail Credit Risk II | Dr. Essam El Mallakh |
| Date | Time UTC+1 | Module | Tutor |
|---|---|---|---|
| Fri 16 Oct | 3pm | Corporate Governance in Banking | Dr. Paul Griffiths |
| Fri 23 Oct | 3pm | Artificial Intelligence | Carlos Wanderley |
| Fri 30 Oct | 3pm | Environmental, Social and Governance (ESG) Principles | Stuart Harle |
| Fri 06 Nov | 3pm | Leading a Risk Management Culture | Dr. Essam El Mallakh |
| Fri 13 Nov | 3pm | Building a Digital Customer Centric Retail Bank | Stuart Harle |
| Fri 20 Nov | 3pm | Retail Banking Leadership | Carlos Wanderley |
| Fri 27 Nov | 3pm | Brand Management and the Role of Senior Executives | Carlos Wanderley |
| Fri 04 Dec | 3pm | Asset and Liability Management | Carlos Wanderley |
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