Browse the October 2026 schedules for our internationally recognised retail banking qualifications, from entry-level certifications to executive leadership programmes.
| Date | Time UTC+1 | Module | Tutor |
|---|---|---|---|
| 08 Oct | 2pm | Introduction to Retail Banking | Dr. Ronan Lynch |
| 15 Oct | 2pm | Ethics and Customer Trust | Stuart Harle |
| 22 Oct | 2pm | Customer Management I | Stuart Harle |
| 29 Oct | 2pm | Marketing | Carlos Wanderley |
| 05 Nov | 2pm | Sales Techniques & Building Relationships | Carlos Wanderley |
| 12 Nov | 2pm | Profitable Propositions | Stuart Harle |
| 19 Nov | 2pm | Payments | Stuart Harle |
| 26 Nov | 2pm | Operations and IT | Stuart Harle |
| 03 Dec | 2pm | Risk Management I | Dr. Essam El Mallakh |
| 10 Dec | 2pm | Retail Credit Risk I | Dr. Essam El Mallakh |
| Date | Time UTC+1 | Module | Tutor |
|---|---|---|---|
| 09 Oct | 2pm | Advanced Customer Management | Stuart Harle |
| 16 Oct | 2pm | Operations & IT II – Change the Bank | Stuart Harle |
| 23 Oct | 2pm | Understanding MSMEs to Help them Succeed and Grow | Stuart Harle |
| 30 Oct | 2pm | Fintech Journeys | Carlos Wanderley |
| 06 Nov | 2pm | Fintech Revolution | Stuart Harle |
| 13 Nov | 2pm | Sales Management | Carlos Wanderley |
| 20 Nov | 2pm | People Management | Carlos Wanderley |
| 27 Nov | 2pm | Product Management | Carlos Wanderley |
| 04 Dec | 2pm | Recovery and Collections | Stuart Harle |
| 11 Dec | 2pm | Retail Credit Risk II | Dr. Essam El Mallakh |
| Date | Time UTC+1 | Module | Tutor |
|---|---|---|---|
| 07 Oct | 2pm | Corporate Governance in Banking | Dr. Paul Griffiths |
| 14 Oct | 2pm | Artificial Intelligence | Carlos Wanderley |
| 21 Oct | 2pm | Environmental, Social and Governance (ESG) Principles | Stuart Harle |
| 28 Oct | 2pm | Leading a Risk Management Culture | Dr. Essam El Mallakh |
| 04 Nov | 2pm | Building a Digital Customer Centric Retail Bank | Stuart Harle |
| 11 Nov | 2pm | Retail Banking Leadership | Carlos Wanderley |
| 18 Nov | 2pm | Brand Management and the Role of Senior Executives | Carlos Wanderley |
| 25 Nov | 2pm | Asset and Liability Management | Carlos Wanderley |
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