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Retail Banking News

Competition from fintechs, mobile money and other challengers make retail banking a dynamic and fast moving business. We'll keep you up with the changes through regular news updates.

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AI in performance reviews
AI chips away at the mundane stuff
4th November 2025
Abstract image of a digital dollar sign surrounded by neon concentric circles, representing fintech innovation and defence funding
Fintech for the Military?
28th October 2025
AI technology transforming instant payments and digital banking
Giant Leaps for Instant Payments
20th October 2025
Digital Globe
In the news: Credit Scoring Giant FICO Changes Strategy
13th October 2025
E-Wallet
From PayTechs to Consumer Lenders
6th October 2025
Mobile Banking
Digital credit providers: will banks catch up?
29th September 2025
Digital Payments
Stablecoins in Payments Stays Top of Agenda
22nd September 2025
Zippay mobile payments service logo launched by Irish banks
Stripe leads push into stablecoins
15th September 2025
Upward arrow with rupee symbol representing India's growth in digital lending and UPI-based credit expansion.
Strategic Shifts and Digital Banks
4th September 2025
How fast can a bank brand grow?
How fast can a bank brand grow?
29th July 2025
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The Crypto Messaging Dream is Alive
22nd July 2025
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No free lunch for fintechs
17th July 2025
Retail Banking Institute News
The wise payments model
16th July 2025
Digital Bank
JPMorgan to charge fintechs for data
15th July 2025
Business People
Lloyds Bank continues its fintech roll
14th July 2025
Revolut
Revolut heads for a new valuation
10th July 2025
Confident startup founder reviewing financial strategy
OCBC puts faith in serial entrepreneurs
9th July 2025
Wero digital wallet expands to Belgian banks as part of Europe's payment initiative
Wero's EU wallet gets another country on board
8th July 2025
Open Ai
Novelty in shares: Robinhood and OpenAI
7th July 2025
Majestic American flag waving against a bright blue sky, symbolizing freedom and patriotism.
Wise gets wise to US payments system
3rd July 2025
Retail Banking Institute News
Retail banks battle for customers in the UK
2nd July 2025
Laptop and smartphone displaying online shopping and Klarna for convenient e-commerce.
The pivot to a digital bank
30th June 2025
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Journalists allege massive fraud at Worldline
26th June 2025
European Flags
Blik digital wallet eyes expansion
25th June 2025
Crypto Currency
Fiserv to offer stablecoin
24th June 2025
PAPSS, the Pan African Payments and Settlements System, naturally wants to attract attention and custom
Moving from the dollar
23rd June 2025
Globe showing Africa
Visa looks to stablecoins for Africa
19th June 2025
Fast digtial payments
Digital payments moving at 'blistering pace'
17th June 2025
New cycle in retail banking
New cycles in retail banking
16th June 2025
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The Vatican Bank turns a profit
12th June 2025
Mobile Payment
When telcos go fintech
11th June 2025
Is AI just a digital toolbox?
Is AI just a digital toolbox?
10th June 2025
Chatbot
AI, Automation, and Jobs
5th June 2025
Wells Fargo Bank
Wells Fargo escapes asset cap 
4th June 2025
Monzo Bank
Bank-led fintechs take the lead
3rd June 2025
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Bitcoin is now a grandfather
22nd May 2025
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UK regulators react to SVB failure
21st May 2025
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Will retail banking be next for robots bankers?
19th May 2025
MTN Logo
MTN's BankTech finds appetite for credit
15th May 2025
Mobile Wallets
EU banks & the Digital Identity opportunity
14th May 2025
Abstract illustration of AI with silhouette head full of eyes, symbolizing observation and technology.
AI Agents for Retail Banking – Not yet!
13th May 2025
Retail Banking Institute News
Brand management for retail banks
12th May 2025
Airtel
Investors are keen on digital payments
8th May 2025
Close-up of a smartphone displaying ChatGPT app held over AI textbook.
Finding the right robot-human mix
7th May 2025
Mobile-Payments
The Amazon of Africa?
6th May 2025
Smartphone displaying trading app on a desk for stock finance concepts.
Mobilising deposits through innovation
1st May 2025
Retail Banking Institute News
Open banking will arrive first in Nigeria
30th April 2025
Kenya's retail banks catch up on mobile money
Kenya's retail banks catch up on mobile money
29th April 2025
Revolut
Revolut: A retail banking success story
24th April 2025
Retail bank Capitec going from strength to strength
Retail bank Capitec going from strength to strength
23rd April 2025
Gold Hits All-Time High as Investors Shift from Bitcoin
Gold is the new bitcoin
22nd April 2025
Retail Banking Institute News
Banks and politicians find common ground on fake ads
17th April 2025
Digital identity by bank: a new revenue stream?
Digital identity by bank: a new revenue stream?
16th April 2025
Banking for Technology Companies
Banking for Technology Companies
15th April 2025
JPMorgan Chase beat first quarter estimates on the back of record equity trading and increased fees mergers underwriting and advising on mergers.
Good results for top US retail banks, but uncertainty ahead
14th April 2025
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Bankers intervene to avoid recession
10th April 2025
Retail Banking Institute News
Retail banks upgrade tech in digital challenge
9th April 2025
Problem solved: PIX shows the way
Problem solved: PIX shows the way
8th April 2025
Stock markets across the world continued to tumble
The second part of 2025 has arrived
7th April 2025
Iconic Burj Al Arab overlooking the pristine Dubai beach, perfect for travel and leisure.
Investors eye up coastal data centres
3rd April 2025
The fintech dilemma
The fintech dilemma
2nd April 2025
Mobile Wallets
Digital wallets vs Regulation
31st March 2025
Cards as political pawns?
Cards as political pawns?
26th March 2025
Digital payments in Nigeria
Nigeria tops digital payment progress
25th March 2025
Klarna-Retail-Banking-Institute
Klarna's pizza BNPL earns social media ridicule
24th March 2025
Plata
The digitalicious future
20th March 2025
Retail Banking Institute News
Fintechs and crypto companies look for US bank licences
19th March 2025
Stunning night view of Marina Bay Sands and Helix Bridge illuminated over water in Singapore.
DBS gets a new leader
13th March 2025
Hsbc-Bank
Banks, immigrants and the Catch 22
12th March 2025
From robo-advisor to AI advisor?
From robo-advisor to AI advisor?
11th March 2025
Strategic Reserve of Seized Assets
The Strategic Reserve of Seized Assets
10th March 2025
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The Skype-Teams-Wise cycle
6th March 2025
HSBC bank building in the UK, symbolizing leadership changes and a shift towards customer-focused culture under new executive leadership.
A shift to customer centred culture?
5th March 2025
Nedbank logo – South African bank expanding SME and private banking services
Nedbank to go after MSMEs
4th March 2025
Perspective view of modern skyscraper facades with glass reflections of clouds and sky.
Stripe's stunning stablecoins
3rd March 2025
A diverse team of business professionals collaborating in a modern meeting room.
Retail Banking Council: People, Banking and Technology
27th February 2025
Detailed view of colorful programming code on a computer screen.
DBS of Singapore leads the way on AI
26th February 2025
Close-up of bitcoins and US dollar bills symbolizing modern finance and cryptocurrency.
Crypto thefts leave bank robberies in the dust
25th February 2025
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Pakistan taps massive potential of digital retail banks
24th February 2025
Male customer using Chase ATM machine in an urban indoor setting.
Chase UK tops customer satisfaction
19th February 2025
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Stanchart quietly takes lead in stablecoins
18th February 2025
Close-up of vintage typewriter printing 'Fake News', depicting false information concepts.
Fake ads and bank runs
17th February 2025
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From ET to ETFs
13th February 2025
Group oO People Having A Meeting
The Key Role of Agents in Retail Banking
12th February 2025