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October 2025 Schedule

View the schedule below for the Affiliate, Associate and Certified International Retail Banker programmes.

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CIRB Level 1: Affiliate International Retail Banker

The Affiliate International Retail Banker programme is RBI's entry-level retail banking qualification and is designed for people who run the bank on a day-to-day basis, such as salespeople or marketing people, people working in operations, or credit risk officers. This programme is designed for busy professionals, and can be taken over the course of ten weeks with a requirement of 6 to 10 hours per week to cover reading, study, tutorials and exams.

DateModuleTimeTutor
08 October Introduction to Retail Banking3pmRonan Lynch
15 October Ethics and Customer Trust3pmRonan Lynch
22 October Customer Management I3pmStuart Harle
29 October Marketing for Retail Banks3pmCarlos Wanderley
05 November Sales Management3pmCarlos Wanderley
12 November Profitable Propositions3pmStuart Harle
19 November Payments3pmStuart Harle
26 November Operations and IT3pmStuart Harle
03 December Risk Management3pmDr Essam El Mallakh
10 December Retail Credit Risk II3pmDr Essam El Mallakh

CIRB Level 2: Associate International Retail Banker

The Associate International Retail Banker is RBI's programme for people managing teams or products and services in retail banking: you are the ones charged with changing the bank. We cover Advanced Customer Management, AI and Analytics, Advanced Operations and IT, Fintech Journeys and Fintech Revolution, Product Management, People Management, Collections and Recoveries and Advanced Retail Credit Risk.

DateModuleTimeTutor
10 October Advanced Customer Management2pmStuart Harle
17 October AI Data and Analytics2pmCarlos Wanderley
24 October Advanced Operations2pmStuart Harle
31 October MSME Banking2pmStuart Harle
07 November Fintech Journeys2pmCarlos Wanderley
14 November Fintech Revolution2pmStuart Harle
21 November People Management2pmCarlos Wanderley
28 November Product Management2pmCarlos Wanderley
05 December Recovery and Collections2pmStuart Harle
12 December Retail Credit Risk I2pmDr Essam El Mallakh

CIRB Level 3: Certified International Retail Banker

Certified International Retail Banker programme is designed for senior executives already serving or planning to serve in management roles. Candidates receive reading material each week that separately cover Governance, ESG and Sustainability, Risk Leadership, Building a Modern Customer-Centric Digital Retail Bank, Leadership, Brand Management, and Asset and Liability Management. Once candidates have prepared themselves with the reading material, they join a weekly online interactive small group tutorials led by our specialist instructors. The programme runs by continual assessment, and each week, candidates complete a mini-exam following each module. This high level programme runs for seven consecutive weeks from Wednesday 17 September 2025.

DateModuleTimeTutor
10 October Bank Governance3:30pmProf Paul Griffiths
16 October ESG and Sustainability2pmStuart Harle
23 October Risk Leadership2pmDr Essam El Mallakh
30 October Building a Modern Digital Retail Bank2pmStuart Harle
06 November Leadership2pmCarlos Wanderley
13 November Brand Management2pmCarlos Wanderley
20 November Asset and Liability Management2pmCarlos Wanderley
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