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September 2025 Schedule

View the schedule below for the Affiliate, Associate and Certified International Retail Banker programmes.

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CIRB Level 1: Affiliate International Retail Banker

The Affiliate International Retail Banker programme is RBI's entry-level retail banking qualification and is designed for people who run the bank on a day-to-day basis, such as salespeople or marketing people, people working in operations, or credit risk officers. This programme is designed for busy professionals, and can be taken over the course of ten weeks with a requirement of 6 to 10 hours per week to cover reading, study, tutorials and exams.

DateModuleTimeTutor
12 September Introduction to Retail Banking2pmStuart Harle
19 September Ethics and Customer Trust2pmStuart Harle
26 September Customer Management I2pmStuart Harle
03 October Marketing for Retail Banks2pmCarlos Wanderley
10 October Sales Management2pmCarlos Wanderley
17 October Profitable Propositions2pmStuart Harle
24 October Payments2pmStuart Harle
31 October Operations and IT2pmStuart Harle
07 November Risk Management2pmDr Essam El Mallakh
14 November Retail Credit Risk I2pmDr Essam El Mallakh

CIRB Level 2: Associate International Retail Banker

The Associate International Retail Banker is RBI's programme for people managing teams or products and services in retail banking: you are the ones charged with changing the bank. We cover Advanced Customer Management, AI and Analytics, Advanced Operations and IT, Fintech Journeys and Fintech Revolution, Product Management, People Management, Collections and Recoveries and Advanced Retail Credit Risk.

DateModuleTimeTutor
11 September Advanced Customer Management2pmStuart Harle
18 September AI Data and Analytics2pmCarlos Wanderley
25 September Advanced Operations2pmStuart Harle
02 October MSME Banking2pmStuart Harle
09 October Fintech Journeys2pmCarlos Wanderley
16 October Fintech Revolution2pmStuart Harle
23 October People Management2pmCarlos Wanderley
30 October Product Management2pmCarlos Wanderley
06 November Recovery and Collections2pmStuart Harle
13 November Retail Credit Risk I2pmDr Essam El Mallakh

CIRB Level 3: Certified International Retail Banker

Certified International Retail Banker programme is designed for senior executives already serving or planning to serve in management roles. Candidates receive reading material each week that separately cover Governance, ESG and Sustainability, Risk Leadership, Building a Modern Customer-Centric Digital Retail Bank, Leadership, Brand Management, and Asset and Liability Management. Once candidates have prepared themselves with the reading material, they join a weekly online interactive small group tutorials led by our specialist instructors. The programme runs by continual assessment, and each week, candidates complete a mini-exam following each module. This high level programme runs for seven consecutive weeks from Wednesday 17 September 2025.

DateModuleTimeTutor
17 September Bank Governance2pmProf Paul Griffiths
24 September ESG and Sustainability2pmStuart Harle
1 October Risk Leadership2pmDr Essam El Mallakh
8 October Building a Modern Digital Retail Bank2pmStuart Harle
15 October Leadership2pmCarlos Wanderley
22 October Brand Management2pmCarlos Wanderley
29 October Asset and Liability Management2pmCarlos Wanderley
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