View the schedule below for the Associate and Certified International Retail Banker programmes.
The Associate International Retail Banker programme is one of RBI’s professional retail banking qualifications, designed for retail bankers aiming to progress into management. Through specialised retail banking management training, candidates gain the skills to lead change, strengthen customer relationships, and drive innovation in an increasingly digital and competitive banking environment.
| Date | Module | Time | Tutor | |
|---|---|---|---|---|
| 22 January | Customer Management II – Building Customer Management Capabilities | TBC | Stuart Harle | |
| 29 January | Operations and IT II – Change the Bank | TBC | Carlos Wanderley | |
| 5 February | Understanding MSMEs to help them Succeed and Grow | TBC | Stuart Harle | |
| 12 February | Fintech Journeys | TBC | Stuart Harle | |
| 19 February | Fintech Revolution | TBC | Carlos Wanderley | |
| 26 February | Sales Management II | TBC | Stuart Harle | |
| 5 March | People Management | TBC | Carlos Wanderley | |
| 12 March | Product Management | TBC | Carlos Wanderley | |
| 19 March | Collections and Recovery | TBC | Stuart Harle | |
| 26 March | Retail Credit Risk Management II | TBC | Dr Essam El Mallakh |
The Certified International Retail Banker programme is RBI's top level retail banking qualification, designed for people who lead or aspire to lead the bank's most important departments, right up to chief executive level. We have developed this programme over many years, building in our own research, insights from our global councils, and feedback from experienced retail banking leaders.
| Date | Module | Time | Tutor |
|---|---|---|---|
| 21 January | Corporate Governance in Banking | TBC | Dr Paul Griffiths |
| 28 January | Artificial Intelligence | TBC | Carlos Wanderley |
| 4 February | Environmental, Social and Governance (ESG) Principles | TBC | Stuart Harle |
| 11 February | Leading a Risk Management Culture | TBC | Dr Essam El Mallakh |
| 18 February | Building a Digital Customer Centric Retail Bank | TBC | Stuart Harle |
| 25 February | Retail Banking Leadership | TBC | Carlos Wanderley |
| 4 March | Brand Management and the Role of Senior Executives | TBC | Carlos Wanderley |
| 11 March | Asset and Liability Management | TBC | Carlos Wanderley |
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