June – August 2026 Schedule

View the schedules for the upcoming online International Retail Banker courses below.

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CIRB Level 1: Affiliate International Retail Banker

A practical entry-level qualification for professionals working across sales, operations, marketing, and credit risk in retail banking.

Date	Time UTC+1	Module	Tutor
24 June	2pm	Introduction to Retail Banking	Dr Ronan Lynch
1 July	2pm	Ethics and Customer Trust	Dr Ronan Lynch
8 July	2pm	Customer Management I	Stuart Harle
15 July	2pm	Marketing	Carlos Wanderley
22 July	2pm	Sales Techniques	Carlos Wanderley
29 July	2pm	Profitable Propositions	Stuart Harle
5 August	—	Gap Week	—
12 August	—	Gap Week	—
19 August	2pm	Payments	Stuart Harle
26 August	2pm	Operations and IT	Stuart Harle
2 September	2pm	Risk Management I	Essam El Mallakh
9 September	2pm	Retail Credit Risk I	Essam El Mallakh

Management-focused programme for professionals leading teams and driving retail banking performance.

Date	Time UTC+1	Module	Tutor
25 June	2pm	Advanced Customer Management	Stuart Harle
2 July	2pm	Operations & IT II – Change the Bank	Carlos Wanderley
9 July	2pm	Understanding MSMEs to Help them Succeed and Grow	Stuart Harle
16 July	2pm	Fintech Journeys	Carlos Wanderley
23 July	2pm	Fintech Revolution	Stuart Harle
30 July	2pm	Sales Management	Carlos Wanderley
6 August	—	Gap Week	—
13 August	—	Gap Week	—
20 August	2pm	People Management	Carlos Wanderley
27 August	2pm	Product Management	Carlos Wanderley
3 September	2pm	Recovery and Collections	Stuart Harle
10 September	2pm	Retail Credit Risk II	Essam El Mallakh

enquiries@lafferty.com
caroline.hastings@lafferty.com
The Leeson Enterprise Centre
Altamont Street
Westport, Co. Mayo
Ireland
F28 ET85