Professional education in modern customer-centric retail banking is the focus of a joint venture between the Egyptian Banking Institute (EBI) and the London-based Retail Banking Institute (RBI) launched this month of November 2022. It provides retail bankers in Egypt and across the Arabic world with professional education programmes in both the Arabic and English languages.
The Retail Banking Institute’s primary qualification is Certified International Retail Banker (CIRB), which is designed to be the retail banker’s passport to a successful career.
Retail Banking Institute offers three progressive levels of professional education, from a foundation programme to the third level programme designed for management and leadership positions across the different types of retail banking services.
The first level is Affiliate International Retail Banker, the second level is Associate International Retail Banker, and the final level is Certified International Retail Banker.
Michael Lafferty, Chairman of Retail Banking Institute commented: “We are delighted to be working with Egyptian Banking Institute – which is the official training arm of the Central Bank of Egypt – on this initiative. We see retail banking as the most valuable and profitable sector in banking today. It is fundamental to the future of banks everywhere”.
Dr. Abdel Aziz Nossier, Executive Director of the Egyptian Banking Institute stated: “Inspired by EBI’s new vision to be the preferred partner for developing the human capital of the Egyptian banking ecosystem, we believe that partnering with the Retail Banking Institute by delivering its comprehensive Retail certifications with its bilingual material is in line with EBI’s new vision and mission.”
Mrs. Zeinab Abdel Razek, Chief of Business Development and Training Execution at EBI said “EBI strives to fulfil the needs of Egyptian bankers for being customer-centric, which builds on EBI’s main values to work hard on people development and cooperation synergies”.
Essam El Mallakh, Chairman of Lafferty Egypt added: “Retail banking is the dominant source of profits for most banks in Egypt and globally. Even banks that focus on corporate or investment banking need the stable and cheap funding that comes from retail banking. The exceptional level of growth being achieved in retail banking nowadays is an indication of its importance. This means that we need to focus on training and education and the development of retail banking knowledge and knowhow.
He added, “Egyptian and Arabic banks must keep abreast of the latest international tools and methodologies”. For futher information, please contact Dr Essam El Mallakh, chairman of Lafferty Egypt, at firstname.lastname@example.org