Certified International Retail Banker

• Course details: Online lessons supplemented with interactive tutorials.
  
• Hours: 8 – 10 hours per module
• Price: €1,299.00

The Certified International Retail Banker programme is RBI's top level retail banking qualification, designed for people who lead or aspire to lead the bank's most important departments, right up to chief executive level. We have developed this programme over many years, building in our own research, insights from our global councils, and feedback from experienced retail banking leaders. 

This programme is designed for busy executives, and can be taken over the course of two months, spending a few hours per week to cover reading, study, tutorials and exams. There is a weekly one hour live interactive tutorial with our top tutors where you'll also engage with fellow banking leaders from around the world to share challenges and insights.

Bank Governance
The Impact on Corporate Governance of the Knowledge Economy, The Hidden Cost of Weak Governance, Banks as Drivers Towards a Greener Economy, Scenarios of Corporate Governance in the Future, Leadership at Board Level, Supporting the CEO and CFO, Board Composition.

ESG Principles
Environmental, Social and Governance in Retail Banking, Consumer Expectations for ESG Principles, Key Drivers of ESG Strategy, Global ESG Frameworks, Leadership and Opportunities in ESG Reporting, ESG Compliance: Risks and Benefits, Influence on Products and Services.

Risk Leadership
Understanding and Managing Risks, Risk Management Framework, Risk Matrix, and Three Lines of Defence, Key Roles in Risk Management, Embedding Risk Culture into Daily Operations, Ethical Conduct and Encouraging a Speak-up Culture, Effective Crisis Management

Building a Modern Customer-Centric Digital Retail Bank 
Ensuring Survival and Growth in a Digital World, Why Build a Modern Customer-Centric Digital Retail Bank? What are Incumbent Banks Doing? The Purpose of a Modern Customer-Centric Digital Retail Bank, Steps to Building a Modern Customer-Centric Digital Retail Bank.

Leadership in Retail Banking
Leadership Styles, The Main Qualities of a Retail Bank Leader, Essential Principles for an Efficient Retail Bank Leader, The Role of People Management in Retail Bank Leadership, How Digital is Affecting the Retail Bank Leader, The Multigenerational Challenge.

Brand Management for Retail Executives
How to Create a Brand, Steps to Build a Brand, The Impact of Digital Marketing on Branding and Customer Relationships, The Senior Executive's Role in Building a Strong Brand.

Asset and Liability Management
Key functions of ALM, Items to be Tracked and Decided by ALM, Liquidity and Funding Risk, Interest Rate Risk, Transfer Price, Behaviouralisation of Deposits, Foreign Currency Risk.


IS THIS RETAIL BANKING QUALIFICATION FOR YOU?

If you aspire to a leadership position at your bank, or are already in an executive leadership position, this retail banking qualification is for you. This programme will show you how to deal with the challenges you will find at board level, including building a strong board, tackling ESG challenges, and building customer trust. 

You'll learn the crucial roles of leadership in risk management. You'll grasp the necessity of building a digital core at the heart of your bank. As a leader, you are responsible for the brand of the bank – and for recognising the growing the value of the brand, and its emotional power. 

Uniquely, we teach the fundamentals of Asset and Liability Management for retail bankers, and how to make sure that the retail bank gets its fair dues for its contribution to bank profitability and sustainability.

WHAT WILL YOU LEARN IN THIS CERTIFIED RETAIL BANKING QUALIFICATION

You'll gain knowledge of how to inspire senior colleagues and employees.

You'll understand the power of leadership and how to engage your team in successful transformation projects.

You'll know how to go about taking on the challenges of big tech and fintech players by building a digital, customer-centred core of your bank.

You'll appreciate the deep power of connecting data analytics and technology to differentiate your customer offerings.

You'll learn the underappreciated power of the brand, and its connection to staff, customers and prospects.

You'll gather unique insights into the central role of the retail bank in asset and liability management, and the behaviouralisation of customer deposits to maximise performance.