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Certified International Retail Banker

Retail Banking Institute provides independent professional banking education and qualifications for individuals in the fields of retail banking and payments.

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  • Course details: Online lessons supplemented with interactive tutorials.
  • Hours: 100 – 150
  • Price: €1,299.00

The Certified International Retail Banker programme is RBI's top level programme in retail banking, designed for people who lead or aspire to lead the bank's most important departments, right up to chief executive level. We have developed this programme over many years with insights gleaned from our global councils and experienced retail banking leaders. This programme is designed for busy executives, and can be taken over the course of two months, spending a few hours per week to cover reading, study, tutorials and exams. There is a weekly one hour live interactive tutorial with our top tutors where you'll also engage with fellow banking leaders from around the world to share challenges and insights.

  • Bank Governance
  • ESG & Sustainability
  • Risk Leadership
  • Leadership of a Retail Bank
  • Building a Modern Customer-Centric Digital Retail Bank
  • Brand Management
  • Asset and Liability Management


IS THIS PROGRAMME FOR YOU?

If you aspire to a leadership position at your bank, or are already in an executive leadership position, this programme is for you. This programme will show you how to deal with the challenges you will find at board level, including building a strong board, tackling ESG challenges, and building customer trust. You'll learn the crucial roles of leadership in risk management. You'll grasp the necessity of building a digital core at the heart of your bank. As a leader, you are responsible for the brand of the bank – and for recognising the growing the value of the brand, and its emotional power. Uniquely, we teach the fundamentals of Asset and Liability Management for retail bankers, and how to make sure that the retail bank gets its fair dues for its contribution to bank profitability and sustainability.

WHAT WILL YOU LEARN

You'll gain knowledge of how to inspire senior colleagues and employees.

You'll understand the power of leadership and how to engage your team in successful transformation projects.

You'll know how to go about taking on the challenges of big tech and fintech players by building a digital, customer-centred core of your bank.

You'll appreciate the deep power of connecting data analytics and technology to differentiate your customer offerings.

You'll learn the underappreciated power of the brand, and its connection to staff, customers and prospects.

You'll gather unique insights into the central role of the retail bank in asset and liability management, and the behaviouralisation of customer deposits to maximise performance.

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