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July 2025 Schedule

View the schedule below for the Affiliate and Certified International Retail Banker programmes.

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CIRB Level 1: Affiliate International Retail Banker

The Affiliate International Retail Banker programme is RBI's entry-level retail banking qualification and is designed for people who run the bank on a day-to-day basis, such as salespeople or marketing people, people working in operations, or credit risk officers. This programme is designed for busy professionals, and can be taken over the course of ten weeks with a requirement of 6 to 10 hours per week to cover reading, study, tutorials and exams.

DateModuleTimeTutor
2 July Introduction to Retail Banking2pmStuart Harle
9 July Ethics and Customer Trust2pmProf Paul Griffiths
16 July Customer Management I2pmStuart Harle
23 July Sales Management2pmCarlos Wanderley
30 July Marketing for Retail Banks2pmCarlos Wanderley
6 Aug Profitable Propositions2pmStuart Harle
13 Aug Payments2pmStuart Harle
20 Aug Operations and IT2pmStuart Harle
27 Aug Risk Management2pmDr Essam El Mallakh
3 Sept Retail Credit Risk I2pmDr Essam El Mallakh

CIRB Level 2: Associate International Retail Banker

The Associate International Retail Banker is RBI's programme for people managing teams or products and services in retail banking: you are the ones charged with changing the bank. We cover Advanced Customer Management, AI and Analytics, Advanced Operations and IT, Fintech Journeys and Fintech Revolution, Product Management, People Management, Collections and Recoveries and Advanced Retail Credit Risk.

DateModuleTimeTutor
11 July Introduction to Retail Banking2pmStuart Harle
18 July Ethics and Customer Trust2pmProf Paul Griffiths
25 July Customer Management I2pmStuart Harle
1 Aug Sales Management2pmCarlos Wanderley
8 Aug Marketing for Retail Banks2pmCarlos Wanderley
15 Aug Profitable Propositions2pmStuart Harle
22 Aug Payments2pmStuart Harle
29 Aug Operations and IT2pmStuart Harle
5 Sept Risk Management2pmDr Essam El Mallakh
12 Sept Retail Credit Risk I2pmDr Essam El Mallakh

CIRB Level 3: Certified International Retail Banker

Certified International Retail Banker programme is designed for senior executives already serving or planning to serve in management roles. Candidates receive reading material each week that separately cover Governance, ESG and Sustainability, Risk Leadership, Building a Modern Customer-Centric Digital Retail Bank, Leadership, Brand Management, and Asset and Liability Management. Once candidates have prepared themselves with the reading material, they join a weekly online interactive small group tutorials led by our specialist instructors. The programme runs by continual assessment, and each week, candidates complete a mini-exam following each module. This high level programme runs for seven consecutive weeks from Thursday 3 July 2025.

DateModuleTimeTutor
3 July Bank Governance2pmProf Paul Griffiths
10 July ESG and Sustainability2pmStuart Harle
17 July Risk Leadership2pmDr Essam El Mallakh
24 July Building a Modern Digital Retail Bank2pmStuart Harle
31 July Leadership2pmCarlos Wanderley
7 August Brand Management2pmCarlos Wanderley
14 August Asset and Liability Management2pmCarlos Wanderley
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